September 16, 2017 0

Can I return a product after purchase?

If the item you ordered is faulty, please   contact us and let us know what the problem is so we can resolve it. If the product was damaged in transit then please contact us . Due to the many variables encountered with local and international freight contractors, Pee Records cannot be held liable for packages that are lost or damaged in transit. We can …

September 16, 2017 0

How much does postage cost?

Postage is calculated on weight and your delivery address postcode using  Australia Post’s current postage rates with the WooCommerce Australian Post Pro Shipping Method app. The app integrates with Australia Post using their API, calculating the shipping cost  for your order. …

September 16, 2017 0

Shipping is so damn expensive! Why do you charge so much?

We agree! Direct your frustration towards  Australia Post  though, not us. We use the Australia Post app on our webstore to calculate shipping costs, so we only charge what they charge us and in some cases we lose money on the added costs of packaging and labeling. Sometimes however the AusPost app over-calculates charges, especially on large or bulk …

September 16, 2017 0

What are your foreign shipping options?

 COVID-19 SHIPPING INFO UPDATE  Australia Post has suspended its “Economy Air” international delivery service for parcels to most countries, meaning we are unable to ship via International Economy parcel and letter post. The cheapest shipping option currently available is International Standard Parcel Post which includes a tracking number and email …

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