Download codes are sent with your order confirmation email to the email address your order was placed from once your PayPal payment has been confirmed. Payment confirmation is a manual process, therefore if you’ve placed your order outside of regular business hours your email may not be sent for several hours. In most cases your email and code will be sent shortly after you’ve placed your order. If you are unable to find your email please check your junk folder before contacting us. If your email is still missing please contact us here with your order number and date of purchase.